1. Introduction:

At VoxHorizon ("we," "our," or "us"), we are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us, including when you opt-in to receive SMS notifications and promotional messages. By accessing or using our services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect:

We collect various types of information to provide and improve our services, including:

A. Personal Information:

We collect personal information that you provide to us, such as:

Full Name

Business contact information (email, phone number)

Billing and payment information

Other relevant business details needed to provide our services

B. Automatically Collected Information:

We automatically collect information about your interactions with our website and services, including:

IP addresses

Browser type and version

Device type

Pages viewed and time spent on each page

C. Cookies and Tracking Technologies:

We use cookies and similar tracking technologies to monitor activity on our website and enhance your user experience. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.

3. How We Use Your Information:

We use the information we collect for the following purposes:

To provide and maintain our services

To manage client accounts, including invoicing and communication

To improve our services and personalize your experience

To send marketing and promotional materials related to our services (you may opt out at any time)

To respond to inquiries and provide customer support

To comply with legal obligations

A. SMS Messaging & Promotional Messages:

By opting in to receive SMS messages from RoofWizard, you agree to receive notifications and promotional messages regarding our services. Message frequency may vary. You can opt-in through our website or by texting START to +1 209-646-6114.

Opt-In Process: Users may opt-in via web forms or by texting START to +1 209-646-6114. Consent to receive SMS messages is obtained through a clear opt-in mechanism, and users are informed of their rights regarding the messages.

Message Frequency: The number of messages you receive may vary based on your interaction with our services.

Opt-Out Process: To opt out at any time, you can reply STOP to any SMS message. You may also contact us at [email protected] to manually remove your phone number from our messaging system.

4. How We Share Your Information:

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our business, including:

Payment processors

Advertising platforms (e.g., Facebook, Google)

Email service providers

CRM systems (e.g., GoHighLevel)

These third parties are required to keep your information confidential and only use it for the purposes we specify.

5. Data Security:

We take reasonable measures to protect the information you provide from unauthorized access, use, or disclosure. However, no internet-based service is completely secure, and we cannot guarantee absolute security.

6. Your Choices:

You have the following choices regarding your personal information:

A. SMS Opt-Out :

You can opt-out of receiving promotional and marketing SMS messages by replying STOP to any message you receive from us. You may also opt-out by contacting us directly at [email protected].

B. Marketing Emails :

You can unsubscribe from marketing emails by following the unsubscribe link included in those emails.

C. Access, Correction, or Deletion :

You can request access to, correction of, or deletion of your personal information by contacting us at [email protected].

D. Cookies :

You can adjust your browser settings to block cookies, but this may impact your experience on our website.

7. Third-Party Links:

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Data Retention:

We retain your information for as long as necessary to provide our services or as required by law. After the retention period expires, your personal information will be securely deleted or anonymized.

9. Changes to This Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting the updated policy on our website. We encourage you to review this page periodically for the most up-to-date information.

10. Contact Us:

If you have any questions or concerns about this Privacy Policy, or if you wish to opt out of receiving communications from us, please contact us at:

[email protected]